How do you handle clients who keep changing scope mid-build?
u/gregmaldonado1d ago
Mid-project, client has now 'clarified' the requirements four times, each adding ~2 days. The job post is frozen in time but the work isn't. What's your playbook — change orders? Absorb it? Polite pushback scripts welcome.
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4 repliesReplies (4)
Honestly the platform helps here — I point at the original job post, and anything beyond goes in a follow-up job. Keeps everyone honest.
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Four clarifications = the discovery phase you skipped. Bill a paid discovery week up front next time, it filters out 90% of this.
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I keep a running 'changes' doc and send a one-liner: 'happy to do X, it moves delivery by N days.' Most clients magically decide X isn't that important.
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