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How do you handle clients who keep changing scope mid-build?

Mid-project, client has now 'clarified' the requirements four times, each adding ~2 days. The job post is frozen in time but the work isn't. What's your playbook — change orders? Absorb it? Polite pushback scripts welcome.

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4 replies

Replies (4)

Honestly the platform helps here — I point at the original job post, and anything beyond goes in a follow-up job. Keeps everyone honest.

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'Yes, and here's what it costs' is a complete sentence. Never 'yes, but'.

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u/tomasznowak·8h ago

Four clarifications = the discovery phase you skipped. Bill a paid discovery week up front next time, it filters out 90% of this.

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u/fatemazahra·11h ago

I keep a running 'changes' doc and send a one-liner: 'happy to do X, it moves delivery by N days.' Most clients magically decide X isn't that important.

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